Shipping from englandpharmacy.co.uk
Our managers take 24-48 hours to process your order for sports pharmaceuticals from the UK. After the order is processed, an invoice is sent to the client for payment.
After the payment, the buyer must send us a cheque with the date of payment, transfer amount and the number of the bank account to which the money has been transferred. Approximately 24 to 48 working hours elapse between the moment of payment and receipt of money in our account. Upon receipt of payment for the order our managers begin to collect the parcel. Shipment of sports pharmaceuticals takes 6-10 days after receiving money to our account.
After collecting and sending your order, our managers send you a tracking number with which you can track the location of ordered products. After the order has cleared customs, we have no influence on the delivery time, the location of the medicines, etc. On average all parcels are delivered to the UK within 6 days.
It is important to understand that our company is not a delivery service and is not responsible for the parcel's arrival in England.
When do I get a refund on sporting pharmaceutical products?
Refunds for sports medicine products are issued if the parcel is returned to us in the shop instead of being delivered. Money refund is also possible if the client rejected his order before the parcel was dispatched. Please note that if the parcel hasn't been received and it hasn't been returned to us yet, we can't issue refunds, because refunds only occur when parcels are returned to our office. This is due to the fact that some unscrupulous customers 3-5 days after sending their order, begin to ask for a refund, while receiving their medication a week later.
If a customer has received a damaged parcel, then it is necessary to contact our company within five days and provide a photo of the discrepancy. In this case, we will provide a discount on the next order.
What is the cost of delivery to the UK?
If the client ordered sports pharmaceuticals and related products for a cost between 0 and 150 euro, then the cost of delivery is 35 euro. If an order is between 200 and 300 euros, the cost of delivery is 20 euros. If client orders sports pharmaceuticals over €300, the delivery will be covered by englandpharmacy.co.uk.
Please note that sports medicine products are non-exchangeable and non-refundable.
Important: Our online sports pharmacy reserves the right to replace the product with a similar one with the same active ingredient but from a different manufacturer. This substitution can only be made if the product you ordered is no longer in our warehouse.
Replacement of goods in your order will always be done according to the following principle: goods of the same quality and price or goods of higher quality.
Thank you for your understanding! You can be sure, that you will not lose anything in case of changes in your order, and in most cases you will get a better and more expensive product than the one you ordered.
If your order was not delivered due to our fault, we can offer you a refund or resend your order at our expense and offer you a 15% discount on your next order.
If your order was not received due to your fault (the address was entered incorrectly, the order was not picked up on time, the order was refused, you were afraid to pick up the order and other cases), you will have to pay the shipping cost of the order again so that we can resend it.
Refunds will not be possible as medicines are not subject to return according to law.
Attention! Payment details are valid for 72 hours from the moment they are received. If you make the payment later, please contact the manager to confirm and receive updated payment details.
Otherwise, we cannot guarantee the receipt of funds or the subsequent shipment of the product.
