1. USER INFORMATION
Englandpharmacy is responsible for the processing of users' personal data and notifies that such data will be processed in accordance with the current personal data protection rules established by Regulation (EU) 2016/679 of 27 April 2016 (RGPD) and Organic Law 3/2018 of 5 December on the protection of natural persons and the safeguarding of digital rights (LOPDGDDD). In this regard, the following information about the processing is provided:
Purposes of processing:
- To process requests for information or any other contact from users through the contact forms available on the website.
- Managing the registration of users for use in purchasing the products offered.
- Subscribing to our newsletters to keep up to date with the latest updates and special product offers on our website.
- Moderation, registration and review of customer reviews and opinions.
- Information and registration for coaching and training seminars and courses.
Legitimisation: We rely on several reasons for processing your personal data:
The legal basis for processing your personal data is the relationship with you based on the fulfilment of a contract and/or commercial relationship, as well as your express consent, which you may have provided to us for additional processing, for example through the contact form on the website, and any other processing requiring the collection of your personal data that involves the unambiguous consent of the data subject.
We inform you that the personal data requested when registering on our website are mandatory for the processing and maintenance of the relationship with you. Without providing them, we will not be able to continue this relationship. This basic purpose does not imply consent to the processing of data not related to this activity.
Data retention criteria: data will be kept as long as there is a mutual interest in realising the purposes of the processing. Once no longer needed, the data will be destroyed with the necessary security measures ensuring pseudonymisation or complete deletion of the information.
Data transfer: In certain cases, access to information provided by third parties is required to provide the services you have requested. For example, this may include logistics, transport and delivery services, as well as companies offering us other types of services such as information technology (data storage and processing, etc.).
These third parties only have access to the personal data they need to fulfil their obligations. They are obliged to ensure the confidentiality of your data and are only authorised to use it to the extent required by our requests.
The data of the persons concerned will not be transferred to third parties, unless such transfer would be required by law.
User rights:
- The right to withdraw consent at any time, the right to object and the right to portability of personal data. It is provided that the data subject has the right to obtain all personal data about him/herself that he/she has provided, provided that the processing is based on consent or is necessary for the performance of a contract and the processing is carried out using automated means.
- Right of access: The data subject has the right, upon request and free of charge, to obtain information about the personal data being processed, its source and manner of processing or intended processing. If the request is submitted in electronic format and the data subject does not indicate otherwise, the information will be provided in a commonly used electronic format. The right to obtain a copy shall not adversely affect the rights and freedoms of third parties.
- Right to rectification and erasure: the data controller must satisfy the data subject's right to rectification or erasure within ten days. Personal data whose processing infringes legal requirements will be rectified or deleted where necessary. The data subject has the right to obtain rectification of inaccurate or incomplete personal data concerning him or her without undue delay. The data subject also has the right to request the supplementation of incomplete personal data, including through additional applications.
- Right to restriction of processing: the data subject has the right to request the controller to restrict processing. If the processing is restricted, the personal data may only be processed for storage purposes with the data subject's consent, for the establishment, exercise or defence of legal claims, for the protection of third party rights or for reasons of public interest. A data subject who has been granted the restriction of processing shall be notified by the controller before the restriction is lifted.
- Right to object: the data subject shall have the right to object at any time to processing of his or her personal data on grounds relating to his or her specific situation, where such processing is carried out pursuant to these grounds (public interest and legitimate interest), including profiling based on these grounds. The Englandpharmacy shall cease processing the personal data in the event of the objection, unless it can demonstrate compelling legitimate grounds for the continued processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.
Contact details for the exercise of your rights:
- Postal address: 20 Glasshouse St, Soho, London W1B 5AR, UK.
- E-mail address: [email protected].
Transmission of messages or information
Our policy on sending information using telematics (such as email, instant messaging, etc.) is limited to sending only those communications that are of interest to our users and stakeholders in the context of our functions and activities, or to which they have consented.
If you prefer not to receive such communications, we recommend that you exercise the right to opt-out in accordance with the provisions of Title III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.
Forms:
Contact:
- Purpose of processing: Responses to various requests related to our services.
- Legitimisation: Based on the consent obtained through the appropriate consent field.
- Data retention criteria: Data will be stored as long as there is a mutual interest in maintaining the purpose of the processing, after which it will be destroyed using appropriate security measures to ensure the anonymity of the data.
- Recipients: Data will not be passed on to third parties.
Registration:
- Purpose of processing: We collect the said data for the purpose of enabling purchases, managing commercial relationships, processing your enquiries and/or orders, as well as for carrying out promotional and commercial activities.
- Data storage criteria: The data will be stored for the duration of the existence of the relationship with you, both in relation to the goods purchased and the services offered, or until the fulfilment of legal obligations.
- Legitimisation: Processing is based on consent obtained through the appropriate consent field. In the case of purchases, legitimisation takes place on the basis of a contract.
- Recipient: Your basic data will be transmitted to the transport company for the delivery of the order. This company has accessed your data exclusively for the stated purpose. Your data will not be passed on to third parties for processing, except in cases of legal obligations.
Newsletter:
- Purpose of processing: Subscription to a newsletter concerning the products featured on our portal.
- Data storage criteria: The data will be kept for the period when there is a mutual interest in achieving the purpose of processing. Once the need for the data has been lost, it will be destroyed using appropriate security measures, including pseudonymisation or complete deletion.
- Legitimisation: By completing the consent box, you authorise the processing of your data in accordance with the purposes of this form as set out in the privacy policy.
- Data transfer: Data will not be transferred to third parties, except where required by law.
Co-operation with us:
- Purpose of processing: to involve interested parties in the selection process in order to select the most suitable candidate for the offered vacancy.
- Data retention criteria: Data will be kept for as long as the mutual interest in achieving the purposes of the processing remains. After this period, they will be destroyed using appropriate secure measures to ensure the anonymity of the data or their complete deletion.
- Legal basis: By signing up to consent, you authorise the processing of your data in accordance with the purposes of this form as set out in the privacy policy.
- Data transfer: Data will not be transferred to third parties, except as required by law.
Users' rights:
- The right to withdraw consent at any time. The right to object to the processing and the right to transfer personal data. The right to access, rectify and delete your data, as well as to restrict or object to its processing.
- The right to lodge a complaint with a supervisory authority if you are dissatisfied with the exercise of your rights.
You can exercise these rights by sending an email or letter by post, attaching a photocopy of your ID card or passport:
Responsible for processing: Englandpharmacy
- Postal address: 20 Glasshouse St, Soho, London W1B 5AR, UK.
- Email: [email protected].
2. MANDATORY OR OPTIONAL PROVISION OF DATA BY THE USER
By filling in the relevant fields and providing information in the contact or download form, the user expressly, freely and unambiguously agrees that the data provided are necessary to fulfil his/her request, while filling in the remaining fields is optional on the part of the supplier.
The user confirms that the information provided is true, accurate, complete and up-to-date and accepts responsibility for any direct or indirect loss or damage that may result from failure to comply with this obligation.
In the situation where a user provides data to a third party, the user undertakes to notify that third party of all aspects set out in this privacy policy and obtain their consent to transfer their data to us for the purposes of proper processing. This must be done prior to the transfer of the third party's data.
If not all data is provided, it cannot be guaranteed that the information and services will fully meet your needs.
